Politica di rimborso

At ToysVerseTCG.com, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy from the date you receive your item.

Eligibility for Returns

To be eligible for a return, the item must meet the following conditions:

• Unworn, unused, and in the same condition as received

• Original tags and packaging intact

• Proof of purchase (receipt or order confirmation)

To initiate a return, please visit our [Contact Page] and provide details about the issue so we can begin the return or refund process.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately with a video or photos of the issue so we can resolve it promptly.

Exchanges

If you need to exchange an item, the quickest way is to return your original purchase. Once the return is accepted, you can place a new order for the desired item.

Refunds

Once we receive and inspect your return, we will notify you about the approval status. If approved, a refund will be processed to your original payment method. Please note that banks and credit card providers may take additional time to reflect the refund in your account.